2012 Mail Order: The Most Convenient Way to Get Your Prescriptions
The easiest way to get medications that you take regularly is by using mail order. Our mail order service delivers medications to your home and offers savings on Tier 1 drugs.
What You Need To Know
Mail order service is for medications you refill each month for conditions such as diabetes, high blood pressure, or asthma.
Does it cost anything extra?
You do not pay anything extra to use mail order and there is no charge for standard shipping.
Can I save on prescription costs?
Yes. If the drug you take regularly is on Tier 1 you can save money by using mail order. The amount you save depends on the plan you are in and the amount of the drug you order. Ordering a 90-day supply of a Tier 1 drug may offer you the most savings.
If your medication is on Tier 2, Tier 3, or Tier 4, mail order doesn’t offer any savings*, but you can still enjoy the convenience of having medications you refill each month mailed directly to your home.
How do I sign up for mail order?
Signing up for mail order is easy and there are no forms to fill out. Just call FastStart at CVS Caremark toll-free at 1-866-281-0629. When you call make sure to have your:
- Tufts Health Plan Medicare Preferred ID card (you will need information from the card)
- Prescription drug names
- Doctor’s name and phone number
- Shipping address
- Credit card information and expiration date
If your drug is on a pharmacy program (such as prior authorization or step therapy), more information may be needed before processing your order. A representative will let you know if any additional steps are required.
If your drug is not on a pharmacy program, a representative will call your doctor to get your prescription(s) set up for mail service. Once your prescription(s) are set up, you can refill them by phone 24 hours a day, 7 days a week.
For More Information
If you have any questions call Customer Relations at 1-800-701-9000 (TTY 1-800- 208-9562). Representatives are available Monday – Friday, 8:00 a.m. – 8:00 p.m. (From October 15 – February 14, representatives are available 7 days a week, 8:00 a.m. – 8:00 p.m.) After hours and on holidays, please leave a message and a representative will return your call the next
business day.
*Does not apply if you receive your benefits from a current or former employer. Contact your benefits administrator or Customer Relations for details.
H2256_2012_88 File & Use 09/27/2011
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