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Paperwork Guide

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Paperwork Guide

Fill Out an AOR Form With Your Loved One

Did you know we can only speak to members directly about their health coverage? HIPAA (Health Insurance Portability and Accountability Act) is a federal law that prevents health plans from sharing information about coverage with anyone except for the member of the plan, including spouses or family members. But, you and your loved one can give us permission to talk to you.

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Paperwork Guide

What to Know About Hospital Bills

As a caregiver, you may need to coordinate the payment of hospital bills for a loved one.

If a loved one has had a recent hospital stay, you may receive a bill for a portion of the cost.  The amount you pay depends on the plan your loved one has.

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