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Alzheimer’s Association Partnership for Tufts Health Plan Members

Tufts Health Plan and the Alzheimer’s Association (MA/NH chapter) are working together to provide a special program for Tufts Health Plan members and caregivers. If you have questions about Alzheimer’s, memory loss, or related disorders, you can speak directly with a Tufts Health Plan Dementia Care Consultant who has direct access to the resources and experts at the Alzheimer’s Association.

This program can help you:

  • Answer questions you have about dementia or memory loss
  • Provide care planning for those with Alzheimer’s disease and other dementias
  • Provide support and guidance related to managing challenging behaviors and care needs
  • Assess and identify education, support, and care needs
  • Assist with referrals to community resources
  • Provide education and information
  • Provide information on support groups and free educational programs in the community
  • Work with your Care Manager and primary care physician to help meet your needs

More Information: 

If you would like more information about this program or are interested in speaking with the Tufts Health Plan Dementia Care Consultant, call Customer Relations at 1-800-701-9000 (TTY: 1-800-208-9562) 7 days a week, 8 a.m. – 8 p.m. (From Apr 1 – Sep 30, representatives are available Mon – Fri, 8 a.m. – 8 p.m.) After hours and on holidays, please leave a message and a representative will return your call on the next business day.