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Tufts Health Plan Medicare Preferred Care Management Services

How Care Managers Help

What is a Care Manager and how can they help you?

Care Managers are nurses that work closely with your doctor to help guide you through the health care system. Learn more about how a Care Manager can help you in this short video.

Did you know a Care Manager is available to any member who feels he or she could benefit from a little extra help?

It’s true. Our Care Managers are nurses who work closely with the member’s doctor. Care Managers are available to all Tufts Health Plan members at no cost. 

As a caregiver for a Tufts Health Plan member, you can work with a Care Manager to help you navigate the often complicated health care system. Health care can be overwhelming as there is a lot of information to keep track of and important decisions to make. A Care Manager can help by making sure you understand treatment options and get the services and care that is needed. A Care Manager can also work with the member’s doctor to provide education and services, and assist you in learning helpful ways to better manage your loved ones condition(s).

Care Manager brochure (PDF)

To learn more about working with a Care Manager, call Customer Relations at 1-800-701-9000 (TTY: 711).