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Contact Us

For more than 30 years, we have been committed to providing a high standard of health care coverage and to improving the quality of care for every member. Tufts Health Plan Medicare Preferred is headquartered in Watertown, MA, where we maintain a staff of over 50 Tufts Health Plan Medicare Preferred Customer Relations and Sales Representatives.

Phone Numbers:

If you are interested in becoming a member of a plan offered by Tufts Health Plan Medicare Preferred call:
1-800-890-6600 (1-888-899-8977 TTY)

If you are already a member call, our Customer Relations department:
1-800-701-9000 (1-800-208-9562 TTY)

Our representatives are available Monday - Friday, 8:00 a.m. - 8:00 p.m. (from Oct 1 - Feb 14 representatives are available 7 days a week, 8:00 a.m. - 8:00 p.m.). After hours and on holidays, please leave a message and a representative will return your call the next business day.

Mailing Address:

Tufts Health Plan Medicare Preferred
705 Mt. Auburn Street
Watertown, MA 02472-1508

Fax Number:

To fax completed enrollment forms: 1-617-972-9475