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Tufts Medicare Preferred Over-the-Counter (OTC) Benefits

For 2026, HMO Smart Saver Rx and PPO RX members have access to savings on eligible OTC medicines and health-related items by using your OTC benefit.

For questions about using your OTC benefit, call Tufts Medicare Preferred Member Services at HMO: 1-800-701-9000/PPO: 1-866-623-0172 (TTY: 711), 8 a.m.–8 p.m., 7 days a week (Mon.–Fri. from Apr. 1–Sept. 30).

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How Your OTC Works

At the beginning of each calendar quarter, your card is loaded with your OTC benefit amount. Your quarterly amount depends on the year and the plan you are enrolled in. Use the link below to learn about the dollar amount your plan covers each quarter.

View How Your OTC Works
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OTC Health Items

It's important to know what health items may or may not be covered under your OTC benefit. Use the link below to view examples of items. For a more complete list of items, go to www.thpmp.org/mybenefitscenter.

View Example Items View 2026 OTC Benefits Medline Catalog View 2026 OTC Item Catalog
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5 Ways to Enjoy Your Benefits

At the beginning of each calendar quarter, your card is loaded with your OTC benefit amount. Click the link below to learn more about how to enjoy your benefits.

View 5 Ways to Use OTC Benefits

For questions and balance information call Tufts Medicare Preferred Member Services at HMO: 1-800-701-9000/PPO: 1-866-623-0172 (TTY: 711) or go online at www.thpmp.org/mybenefitscenter


Disclaimers: There is no quarterly roll-over but don’t throw away your card. Your card will be reloaded each quarter! Eligibility of items may change due to regulatory or other changes. Prices may vary from store to store.