What Makes Our Customer Service Different?
When you call us, you can expect to have your questions answered quickly with knowledge, honesty, and respect.

When you call us, you can expect to have your questions answered quickly with knowledge, honesty, and respect.
The Importance of Being a Local Plan | What Makes Our Customer Service Different? |
We're local
We’re located in Canton, Massachusetts. We've been in Massachusetts for over 20 years. Our representatives are part of your community and understand how your plan works.
We're dedicated
Our Member Services team only serves Tufts Health Plan Medicare Preferred members. Our knowledgeable team is here to help you get what you need.
We're here to answer your questions
If you have any questions about your coverage, choosing a doctor, a bill you received, or anything else about your plan, we can help. Give us a call; we’re committed to helping you get the most out of your plan.
1-800-701-9000 (TTY: 711)