Using Your Plan
Learning how to use your Medicare Plan is important to your health and well being! View the articles below to gain access to important "How To's", plan materials, and other resources. You can also use the Drug & Pharmacy Search tool to find a covered drug or a pharmacy in your area.
Welcome New Tufts Health Plan Medicare Advantage Plan Members!
Choosing a health plan is an important decision. Thank you for putting your trust in us. We’re committed to providing you with the highest quality benefits and services.
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How Your HMO Plan Works
The better you understand your plan, the better prepared you’ll be to navigate your care and take control of your health. Here are some of the basics to keep in mind when using your Tufts Medicare Preferred HMO plan.
Get Member-Only Discounts with Your Preferred Extras
As a member of a Tufts Health Plan Medicare Advantage HMO or PPO plan, you get extra discounts designed to help you lead a healthy lifestyle that are above and beyond what's covered under Original Medicare.
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5 Ways to Enjoy Your Tufts Medicare Preferred Over-the-Counter (OTC) Benefits
There are 5 main ways to use your over-the-counter (OTC) benefits.
6 Ways to Enjoy Your Tufts Health Plan Senior Care Options (D-SNP) Over-the-Counter (OTC) Benefits
There are 6 main ways to use your over-the-counter (OTC) benefits.
How Your Tufts Medicare Preferred Over-the-Counter (OTC) Benefit Works
At the beginning of each calendar quarter, your card is loaded with your OTC benefit amount. Your quarterly amount depends on the year and the plan you are enrolled in.
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Tufts Health Plan Senior Care Options (D-SNP) Over-the-Counter (OTC) Benefit Works
At the beginning of each calendar quarter, your card is loaded with your OTC benefit amount. Your quarterly amount depends on the year and the plan you are enrolled in.
Tufts Health Plan Senior Care Options (D-SNP) Over-the-Counter (OTC) Health Items
Here is a list of some popular items within eligible categories to help you shop. Please note, this is not a complete list of eligible items.
Tufts Medicare Preferred Over-the-Counter (OTC) Health Items
Here is a list of some popular items within eligible categories to help you shop. Please note, this is not a complete list of eligible items.
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We Take Your Privacy Seriously
Tufts Health Plan is committed to protecting your personal health information in all settings.
COVID-19 Vaccines for 2026
Last updated 01/12/2026. COVID-19 vaccines and boosters are covered in full for Tufts Health Plan members age 6 months and older when you receive them from providers in your plan’s network.
SCO Members Must Enroll in Medicare to Keep Their Coverage
Significant changes to SCO and MassHealth eligibility will take effect on January 1, 2026.
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How do I give Tufts Health Plan permission to discuss my benefits?
The Health Insurance Portability and Accountability Act (HIPAA) is a federal law that protects your health information. Tufts Health Plan cannot disclose your protected health information (PHI) without your consent. If you want us to be able to discuss your health information with another person, such as a spouse or family member, we have several authorization forms on our website.
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