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  3. Using Your Plan

Using Your Plan

Learn about how your plan works, benefits and extras, and more by selecting your plan below.

Member Resources - MA

Medicare Advantage (HMO/PPO)

View Medicare Advantage
Member Resources - SCO

Senior Care Options (D-SNP)

View Senior Care Options (D-SNP)
Member Resources - One Care

One Care (D-SNP)

View One Care (D-SNP)
Member Resources - MS

Medicare Supplement

View Medicare Supplement
  • Enroll in a Plan

Questions?

Call Us: 1-800-890-6600
(TTY: 711)

Member Services:

1-800-701-9000 (HMO) (TTY: 711) or

1-866-623-0172 (PPO) (TTY: 711) 

Hours of Operation: 8 a.m. – 8 p.m., 7 days a week (Mon. – Fri. from Apr. 1 – Sept. 30)

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Our Plans

  • Medicare Advantage Plans (HMO & PPO)
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Resources

  • Medication Therapy Management
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  • Submit Plan Feedback to Medicare
  • Request a Medicare Part D Coverage Determination
  • Request a Medicare Part D Coverage Redetermination

Reports

  • 2025 Health Equity Final Report - Tufts Health Plan Medicare Preferred HMO & PPO
  • 2025 Health Equity Final Report - Tufts Health Plan Senior Care Options (D-SNP)
  • 2025 Health Equity Final Report - Tufts Health One Care (D-SNP)
  • CMS Prior Authorization Metrics for Medical items & Services Report (TMP)
  • CMS Prior Authorization Metrics for Medical items & Services Report (SCO)
  • CMS Prior Authorization Metrics for Medical items & Services Report (One Care)
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Tufts Health Plan is an HMO/PPO plan with a Medicare contract. Enrollment in Tufts Health Plan depends on contract renewal.

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  • HMO & PPO Notice of Availability of Language Assistance Services and Auxiliary Aids and Services (NOA)
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  • View the Notice of Non-Discrimination
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  • Last Updated: 10-01-2026