Healthy Living

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Contacting Customer Relations

Contact Customer Relations: 1-800-701-9000 (TTY: 711) Representatives are available 7 days a week, 8 a.m. – 8 p.m. (From April 1 – September 30, representatives are available Monday - Friday...

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Do You Need to File a 1099-HC Form?

Members of our plans automatically qualify for minimum creditable coverage. Minimum coverage is the minimum level of health insurance benefits adult tax filers need to have in order to be...

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Feeling Secure in Your Choice of Doctor

We are working hard to assure our members affected by the tornadoes on Cape Cod have access to the care they need. We are expediting calls and claims for our...

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Healthy Living Essentials: Benefits

$150 Wellness Allowance Fitness Reimbursement Our Wellness Allowance benefit helps you lead a healthy lifestyle - and it pays you back. Members of a Tufts Medicare Preferred HMO plan can...

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Healthy Living Essentials: Preferred Extras

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How to Keep Your Personal Information Safe

The links below address several fraud schemes to be aware of. If you have any concerns about a potential fraud scheme you can always call Customer Relations for assistance. Questioning...

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What Makes Our Customer Service Different?

The Importance of Being a Local Plan What Makes Our Customer Service Different? We're local We’re located in Watertown, Massachusetts. We've been in Massachusetts for over 20 years. Our representatives...