LP - Becoming a Member

Becoming a One Care Plan Member

We're happy you're interested in Tufts Health One Care, a One Care plan (D-SNP)

becoming_oc_member.png

What is a One Care plan?

A One Care plan, like Tufts Health One Care, is a health plan option that gives you a better, easier way to manage your health. These plans simplify your care by bringing your MassHealth and Medicare benefits together.

You’ll have one health plan, one insurance card and one person – a care manager – who coordinates your care. Your care team will personalize and simplify your care with all the benefits that you currently receive through MassHealth and Medicare, plus more. 

Plan Benefits Overview & Eligibility

Have MassHealth but not Medicare?

Call MassHealth at 1-800-841-2900 (TTY: 711), to find out if you qualify for Medicare based on your health needs.

With Tufts Health One Care, you’ll get more benefits and better care at no added cost to you. You’ll pay $0 copayments and get all your prescriptions through one plan. You’ll also be eligible for added services that you don’t get when you have two separate plans. For example, you’ll have more options for:

  • Behavioral health
  • In-home support services
  • Care management
  • Medical services
  • Non-medical transportation
  • Help with everyday activities and tasks (personal assistance services)
  • Medical equipment including environmental aids and assistive/adaptive technology, supplies and repairs
  • Dental services
  • Community-based services
  • Instant savings card for select over the counter drugs*
  • YMCA membership*


*Flexible benefits are available if identified in your care plan. Please talk to your care coordinator for more information.

With Tufts Health One Care, you’ll get all your MassHealth and Medicare benefits for your physical and behavioral health (mental health and substance use disorders) needs in one plan. You’ll also get exceptional care management through Cityblock. With Cityblock care management, you’ll have the support you need to get the most from your care plan.

Together with Cityblock, we’ll work to ensure you get the best and most convenient care so you can reach your full health potential. We’ll help you get holistic support, such as addressing nutritional and housing challenges that affect your health and well-being. We can meet with you and help you apply for food stamps, find local food pantries, access emergency housing, etc.

Learn more about your care, your care plan or your care team.

Tufts Health One Care is part of Point32Health, one of the largest health providers in New England. Point32Health is committed to providing high-quality and affordable health care, improving the health and wellness of our members, creating healthier communities and promoting health equity.

Use our search tool to see if your providers are in our network. 

You may be eligible for Tufts Health One Care if you are 21 to 64 years old and have MassHealth Standard or MassHealth CommonHealth and Medicare. People are ineligible if they have private health insurance from their job or a home and community-based services waiver.

Tufts Health One Care serves members in the following counties: Barnstable, Bristol, Essex, Hampden, Hampshire, Middlesex, Norfolk, Plymouth, Suffolk, and Worcester.

Have Questions?

209_phone_1.png

Tufts Health One Care

Call us at 1-855-393-3154 (TTY: 711), seven days a week, from 8 a.m. to 8 p.m. (Please note: our hours shift to Monday through Friday, from April 1 through September 30).

Call Now
209_phone_1.png

One Care plans

Call MassHealth at 1-800-841-2900 (TTY: 711), Monday through Friday, from 8 a.m. to 5 p.m. You can also contact MassHealth if you already have MassHealth but not Medicare to find out if you qualify for Medicare based on your health needs.

Call Now
P32H_icon_document_flyer.png

Tufts Health One Care Documents

Review the Tufts Health One Care plan documents for detailed plan benefit information.

View Documents
146_clipboard_signature.png

Tufts Health One Care Forms

Review the Tufts Health One Care plan forms for detailed plan benefit information.

View Forms

H5314_2027_8482A_M