Your care team

Your care team makes sure you get regular checkups, preventive care and treatment for ongoing conditions or concerns. Team members can meet you at an office, on the phone, by video or at any safe place near you.

Your care team will include: 

• Your primary care provider (PCP) — Your PCP is your main health care provider. He or she coordinates your medical care and gets to know you and your health needs so you can get the best possible care at all times.
• Your care coordinator — Your Cityblock care coordinator is the main point of contact on your care team. Your care coordinator develops your care plan with you, your family/caregiver, PCP, and other members of your care team to make sure everyone communicates and works together. 

Based on your care plan needs, your team also may include: 

• Nurse practitioners or registered nurses
• Specialists and other health care providers (such as a mental health and/or substance use provider or a physical therapist)
• A long-term services and supports (LTSS) coordinator
• A peer specialist
• A pharmacist
• A trusted family member or friend chosen by you 

Use our online tool to search the providers in the Tufts Health One Care network.

Or ask your care coordinator to help you find network providers who will meet your health and cultural needs. 

Your Doctor Visit Book

This downloadable book is a convenient resource to help you remember your questions, concerns and medications ahead of your next appointment. The next time you visit your doctor, make sure to bring along your Doctor Visit Book.

Download Your Doctor Visit Book

Not a member?

Learn more about becoming a member of Tufts Health One Care.

Questions?

Call us toll-free at 1-855-393-3154 (TTY: 711)

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