Thank you for your application! Here’s what happens next.
The application approval process takes about 2 weeks—we’ve outlined the process below:
- We review your application. If your application includes all necessary information, your application will be approved or denied (5-7 business days).
- If your application is missing any information, we will contact you (10 business days). Any missing information on your application would need to be sent to us within 21 business days in order for us to approve your application.
What you will receive by mail
If your application is approved:
Within 10 business days of submitting your application:
- A letter from Tufts Health Plan confirming your application has been approved (or a letter explaining additional information is needed to approve your application).
- Your Tufts Health Plan ID card.
- Your New Member Kit.
If your application needs more information to complete:
Within 10 business days of submitting your application:
- A letter from Tufts Health Plan explaining additional information is needed to approve your application.
Get Your Questions Answered
Call Member Services
- Our knowledgeable representatives understand how your plan works and are available to answer any questions you have about using your plan: