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Comparing our HMO plans and Original Medicare

Original Medicare may not provide you with enough coverage. This video explains how our HMO plan offers all the coverage you receive with Original Medicare plus additional coverage for many benefits.

Comparing our HMO plans and Medicare Supplement plans

Need an easy way to compare our HMO plan and Medicare Supplement plan? This video offers a side by side comparison.

What is the difference between an HMO plan and a Medicare Supplement plan?

What’s the difference between an HMO plan and a Medicare Supplement plan? This video shows you the differences of how each plan works.

Why choose a Medicare plan from Tufts Health Plan?

Tufts Health Plan offers a range of Medicare plans to choose from. This video explains some of the best reasons to choose one of our HMO plans.

How to use your EOC

The Evidence of Coverage (EOC) lists all your benefits and costs. It's one of the most important documents members receive. Know what to look for in your EOC by watching this short video.

How to use your ANOC Letter

The Annual Notice of Change (ANOC) letter lists any changes in costs to your plan for the upcoming year. Know what to look for in your ANOC letter by watching this short video.

The Importance of Being a Local Plan

Tufts Health Plan Medicare Preferred representatives are part of your community. We've been in Massachusetts for over 20 years and go out of our way to help you get the information you need. For a behind-the-scenes look watch this short video.

What makes our customer service different?

Tufts Health Plan Medicare Preferred Customer Relations team only serves our Medicare plan members, so you can get what you need right away. For a behind-the-scenes look watch this short video.

What is the Donut Hole and will it affect you?

This video provides a detailed explanation of the Medicare Part D drug coverage stages, what the "Donut Hole" is and how it factors into your out-of-pocket costs.

What is a Referral and Why do I Need One?

Referrals are an important part of an HMO plan, helping your doctor keep track of the care you receive. Learn more about how referrals work in this short video.

What is Covered When Traveling?

If you like to travel, you’ll be happy to know you are covered anywhere in the world for emergency or urgent care. For all the details, watch this short video.

What does it Mean to be a 5-Star Rated Plan?

5 out of 5 stars is Medicare’s highest rating and reflects our ability to help you use your plan to stay healthy. Learn more about what this rating means for you.

Why it’s Important to see Your Doctor for a Physical

Getting a yearly physical is one of the most important things you can do for your health. Get all the information you need to prepare for your next physical here.

What does Continuous Enrollment Mean?

Unhappy with your current Medicare Plan? Tufts Health Plan's 5-out-of-5 star plans can enroll members throughout the year Learn how easy it is to switch to one of our plans!

How does a Prescription Drug Deductible Work?

Knowing how a prescription drug deductible works can help you avoid surprise prescription costs. For all the details on how it works, watch this short video.

How to Find Out if a Drug is Covered

Our instructional video will help you learn how to use our formulary (drug list) to find out if a drug is covered, what tier it’s on, and any special requirements.

How to Read Your Prescription Drug EOB

Each month you use your plan for filling prescription medications, you receive an Explanation of Benefits. Learn how to read your EOB with our short video.

How to Read Your Medical EOB

Having some confusion reading your Explanation of Benefits (EOB) from Tufts Health Plan Medicare Preferred? Our EOB video breaks down how to best read the document.