One Care (D-SNP): Using Your Plan
Learning how to use your Medicare Plan is important to your health and well being! View the articles below to gain access to important "How To's", plan materials, and other resources. You can also use the Drug & Pharmacy Search tool to find a covered drug or a pharmacy in your area.
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Prior authorization medical review criteria
For all products, when prior authorization is required, Tufts Health One Care (D-SNP) uses written criteria based on sound clinical evidence to evaluate the medical appropriateness of health care services.
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One Care Dental Benefit Overview
With Tufts Health One Care (D-SNP), you get access to quality dental care through DentaQuest.
Get One Care (D-SNP) Member-Only Discounts with Your Preferred Extras
As a member of Tufts Health One Care (D-SNP), you get extra discounts designed to help you lead a healthy lifestyle that are above and beyond what's covered under Original Medicare.
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Alcohol and substance use disorder
Addiction is treatable, and we can help.
Behavioral health (mental health and/or substance use)
We make different types and levels of mental health and/or substance use services available to you, based on the services you need and/or any medical conditions you have.
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Community-based long-term services and supports (LTSS)
Our community-based LTSS program can help you get assistance for many of the things you do every day, such as meal planning, eating, managing finances, shopping, dressing, communication, travel and much more.
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Contact My Ombudsman
My Ombudsman is an independent program that can help you if you have questions, concerns, or problems related to One Care.
Explanation of Benefits (EOB) Overview
Part D is a program that helps pay for prescription drugs for people with Medicare who join a plan that includes Medicare prescription drug coverage.
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Get transportation to your medical appointments
You can get transportation at no cost to and from your medical appointments as part of your Tufts Health One Care (D-SNP) benefits.
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Have concerns about your behavioral health?
Your Tufts Health One Care plan covers comprehensive behavioral health (BH) benefits, including outpatient, inpatient and emergency services.
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