One Care (D-SNP): Using Your Plan
Learning how to use your Medicare Plan is important to your health and well being! View the articles below to gain access to important "How To's", plan materials, and other resources. You can also use the Drug & Pharmacy Search tool to find a covered drug or a pharmacy in your area.
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One Care Medical Benefit Overview
With your Tufts Health One Care plan, you get access to high-quality health care services at no cost to you.
Part B step therapy policy
Step therapy will be required for some Medicare Part B prescription drugs.
Pharmacy coverage decision
A coverage decision about your drugs is a decision about your benefits and covered drugs or the amount we will pay for your drugs. This applies to your Part D drugs, MassHealth prescription drugs and MassHealth over-the-counter drugs.
Renewing your coverage
Make sure you continue to get Tufts Health One Care (D-SNP) benefits and services.
Transition plan process
The transition plan process can be different for new and existing One Care members.
Understanding your vision benefits
Seeing clearly is a vital part of good health.
24/7 access to health care professionals
Cityblock is available if you need to talk with a nurse by phone.
Continue readingabout 24/7 access to health care professionals...
Change Your Doctor
As a Tufts Health Plan member, you need to choose a PCP. Your PCP is the provider you call first, unless it’s an emergency.
Cityblock Health: When you need added support
Our social care management program through Cityblock Health can support you with any situation affecting your health and well-being.
Continue readingabout Cityblock Health: When you need added support...
How to Update Your Personal Information
There are three ways you can update your personal information.
Continue readingabout How to Update Your Personal Information...