Using Your Plan

How to Get Your Wellness Reimbursement

Your Wellness Allowance helps you lead a healthy lifestyle, and it pays you back!

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How to Reduce Trips to the Pharmacy

If you are looking to reduce the number of trips made outside your home, these services can help you make fewer trips to the pharmacy.

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Pharmacist educating customer about her new medication

How to Use Your Annual Notice of Changes (ANOC) Letter

In September, Tufts Health Plan Medicare Advantage HMO members receive an ANOC letter that shows what’s changing for the upcoming year.

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How to Use Your Evidence of Coverage (EOC) Booklet

How to use your Evidence of Coverage (EOC).

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How to Use Your Explanation of Benefits (EOB)

Your EOB shows you the costs for any medical services you received from the previous month, but it’s not a bill. You don’t need to send any payments or take any action. It helps you track your medical costs and shows you how expenses are divided between your doctor, your health plan, and your copay.

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Referrals Are Central to Your Care

When you join an HMO plan, you select a doctor to be your primary care physician (PCP). Your PCP will provide your routine care, preventive care, and treatment for common illnesses. Your PCP is also responsible for coordinating or overseeing your care.

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